Terms & Conditions
Welcome to 247 Auto Locksmith. By using our services, you agree to the following terms and conditions:
1. Services Provided
We offer mobile auto locksmith services, including the supply of car and van keys (genuine, OEM, and aftermarket). Services are available 24/7 when possible.
2. Enquiries and Bookings
- Enquiries can be made via telephone, email, or WhatsApp.
- A booking form must be completed on our website to confirm an appointment.
3. Service Hours and Payments
- No upfront payment is required between 8 am and 6 pm.
- A 50% deposit is required for services requested outside of these hours.
- All keys, remotes, and transponder chips remain the property of 247 Auto Locksmith until full payment is made.
- Payment methods accepted include all major cards and cash.
4. Cancellation and Call-Out Fees
- There are no call-out fees.
- A cancellation fee of £59 applies if the customer cancels our service while we are en route to the location.
- If we arrive and start any work, including diagnostics, a charge of £99 will apply.
5. Warranties
- We provide a 6-month warranty on parts and labour for all keys supplied.
- The warranty does not cover physical damage, water damage, disassembly by the customer, or battery-related issues.
6. Customer Responsibilities
- Customers must ensure that they provide accurate information regarding their vehicle and be present at the location of service.
- We require proof of ownership or authorisation to perform services on the vehicle.
7. Limitations of Service
- Service availability is subject to conditions such as location, weather, and vehicle make or model.
- We reserve the right to decline service if safety or legal requirements cannot be met.
8. Liability and Disclaimers
- We are not liable for delays or service interruptions beyond our control.
- Customers are responsible for safeguarding any keys provided; we are not liable for loss or misuse of keys once delivered.
9. Data Protection
- We collect necessary personal data, such as contact and vehicle information, to provide our services.
- All data collected is deleted after use and will not be shared with third parties without your consent.
10. Intellectual Property
- All content, logos, and branding on our website are the intellectual property of 247 Auto Locksmith and may not be used without permission.
11. Governing Law and Disputes
- These terms and conditions are governed by the laws of England and Wales.
- Any disputes arising from these terms will be resolved in civil court.
12. Modifications to Terms
- We may update these terms and conditions from time to time. Changes will be communicated via our website.