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Make

Model

Year

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Lost / Stolen Key Replacement I don’t have a key that starts the car Spare / Additional Key I still have a working key — I want another Vehicle Opening / Lockout Keys locked inside or locked out of the vehicle Car Key / Fob Repair Buttons, case, blade or electronics repair Ignition Barrel / Steering Lock Key barrel or electronic steering lock (ESL) Other BCM, cluster coding, ESL coding, or describe your issue

Lost / Stolen Key Replacement

Do you currently have a key that starts the car?

Yes No

What type of key starts your car?

Standard keyMetal blade only — you turn it Remote keyRemote fob with flip or fixed blade Keyless keySmart key — push-button start Slot-in-dash keyKey goes into a dash slot OtherDescribe below

Describe key type

Spare / Additional Key

Do you currently have a key that starts the car?

Yes No

What type of key starts your car?

Standard keyMetal blade only — you turn it Remote keyRemote fob with flip or fixed blade Keyless keySmart key — push-button start Slot-in-dash keyKey goes into a dash slot OtherDescribe below

Describe key type

Car Key / Fob Repair

Describe the repair you require

Upload an image of the key / fob (optional)

No file selected

Optional — a photo helps us quote more accurately.

Ignition Barrel / Steering Lock

What are you having trouble with?

Key ignition barrel You turn a metal key to start the car Electronic steering lock (ESL) Push-button, slot key, or electronic steering lock fault

Can you turn the steering wheel freely right now?

Yes No

Is your car a Mercedes?

Yes No

How do you adjust the steering wheel height?

Manual lever Electronic button

Other Service

Please describe the issue you are having…

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Select a Service

Lost / Stolen Key Replacement

Spare / Additional Key

Car Key / Fob Repair

Ignition Barrel / Steering Lock

Other Service

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